Careers

Key Responsibilities

• Manage overall Heat Treatment plant operations.
• Ensure production target achievement with optimum productivity.
• Monitor furnace operations, process control, and quality compliance.
• Drive OEE, productivity, rejection reduction, and cost optimization.
• Coordinate with SCM, Maintenance, Quality, and Dispatch teams.
• Ensure implementation of TPM, Lean, Kaizen, and 5S activities.
• Maintain safety standards, statutory compliance, and discipline.
• Handle manpower planning, training, and team development.
• Improve customer satisfaction through quality and delivery performance.

Qualification

• B.Tech / Diploma – Mechanical / Metallurgy / Production

Experience

• 8–12 Years in Heat Treatment / Engineering Industry
• Minimum 3 Years in leadership role

Required Skills

• Heat Treatment Process Knowledge
• Furnace & Metallurgical Understanding
• Production Planning
• Team Handling & Leadership
• Cost Control & Process Improvement
• ERP / MIS Reporting
• Problem Solving & Decision Making

Key KPI

• Production Achievement
• OEE Improvement
• Rejection Reduction
• On-Time Delivery
• Cost Optimization
• Safety Compliance
• Customer Complaint Reduction

Preferred Industry

Heat Treatment | Auto Components | Forging | Gear Manufacturing | Engineering Industry

DETAILED KRA & KPI SHEET – OPERATION HEAD

Reporting MIS

• Production Report
• OEE Report
• Rejection & Rework Report
• Furnace Utilization Report
• Breakdown Report
• Energy Consumption Report
• Manpower Utilization Report
• Safety Observation Report

Team Handling

Production | Quality |SCM Coordination | Shift In charges | Operators | Contract Workforce

Key Accountabilities

• Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance. 
• Explore/research new segment for heat treatment business.
• Market research and competitor information.
• Marketing of UEL, Regular visits to customers for new development and projects.
• Generating RFQ, RFQ through mail/verbal, drawings. Have capability of feasibility/ drawing study preparation. Quotation submission to customer.
• Receive trial samples from customer, coordinate the trials. Submit the samples to customer and get the feedback. Receive PO, cross-checking and acknowledge the PO
• Document preparation for IATF -16949.
• Prepare annual sales budget for respective region.
• Meet set sales and collection targets
• Report & co-ordinate customer complaints received for respective region. Ensure   resolution of complaint to the satisfaction of customer
• Visit all key customers at pre-decided frequency and submit weekly visit reports to the management.

Key Accountabilities (contd.)

Branding & Communication

1. Identify relevant exhibitions

For participation/visits.

2. Visit relevant exhibitions in 

Consultations with the management.

3. Company presentations and

Emailers to customers.

4. Identify advertising opportunities,

Association with various industry

And trade magazines.

Reporting & Documentation

• Keep track of competitor activities and present monthly report to the management
• Prepare performance reports (Sales, collection, new customers added etc.) and present to the management
• Present report on assigned customer projects from time to time.

Technical Competencies & Skills

• Understanding of metallurgical concepts and heat treatment processes, including:
• Hardening & tempering
• Carburizing & carbonitriding
• Nitriding & induction hardening
• Experience in technical sales / service-based industrial selling